Support
24/7 industrial support, worldwide
Engineering response within one hour for critical production incidents.
Call support
+234 802 715 1618
Chat with an engineer
officialnovasync@gmail.com
Service tiers
Engineered for uptime
- StandardBusiness hours response, online ticketing, software updates.
- Premium 24/7Round-the-clock hotline, 1-hour response, remote diagnostics.
- Mission CriticalOn-site SLA, dedicated engineer, hot-standby spares.
Open a support ticket
Sign in to the customer portal to file tickets, track RMAs and download firmware.
Go to Portal Average first response: 38 minutes